/* ===========================================================================
   Saúde dos Clientes (Customer Health) — Relatórios / Insights
   Escopo: .admin-customer-health-panel
   =========================================================================== */

.admin-customer-health-panel {
  background: #f4f5f8;
  padding: 0;
  border: none;
  box-shadow: none;
}

.admin-customer-health-panel .ch-shell {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 22px;
  padding: 24px 28px 40px;
  color: #0f172a;
  font-family: inherit;
}

/* Garante que o atributo hidden vença as regras de display abaixo
   (caso contrário o aviso de módulo inativo e o conteúdo nunca somem). */
.admin-customer-health-panel [hidden] {
  display: none !important;
}

/* ----- Header ----- */
.admin-customer-health-panel .ch-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.admin-customer-health-panel .ch-header-titles h1 {
  margin: 0;
  font-size: 1.5rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: #0f172a;
}

.admin-customer-health-panel .ch-header-titles p {
  margin: 4px 0 0;
  font-size: 0.9rem;
  color: #64748b;
}

.admin-customer-health-panel .ch-header-actions {
  display: flex;
  align-items: center;
  gap: 12px;
}

.admin-customer-health-panel .ch-date-pill {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 9px 14px;
  border-radius: 10px;
  border: 1px solid #e2e8f0;
  background: #fff;
  color: #334155;
  font-size: 0.85rem;
  font-weight: 600;
  cursor: default;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.admin-customer-health-panel .ch-date-pill svg {
  width: 16px;
  height: 16px;
  color: #94a3b8;
}

/* ----- Banner / states ----- */
.admin-customer-health-panel .ch-banner {
  margin: 0;
  padding: 12px 16px;
  border-radius: 10px;
  font-size: 0.85rem;
  font-weight: 600;
}

.admin-customer-health-panel .ch-banner[data-tone="bad"] { background: #fee2e2; color: #b91c1c; }
.admin-customer-health-panel .ch-banner[data-tone="warn"] { background: #fef3c7; color: #92400e; }
.admin-customer-health-panel .ch-banner[data-tone="info"] { background: #e0f2fe; color: #075985; }

.admin-customer-health-panel .ch-feature-blocked,
.admin-customer-health-panel .ch-empty-state {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: 10px;
  padding: 56px 24px;
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 16px;
}

.admin-customer-health-panel .ch-feature-blocked-icon {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: #fef3c7;
  color: #d97706;
}

.admin-customer-health-panel .ch-feature-blocked-icon svg { width: 28px; height: 28px; }

.admin-customer-health-panel .ch-feature-blocked h2 {
  margin: 6px 0 0;
  font-size: 1.05rem;
  font-weight: 800;
}

.admin-customer-health-panel .ch-feature-blocked p {
  margin: 0;
  color: #64748b;
  font-size: 0.9rem;
  max-width: 460px;
}

.admin-customer-health-panel .ch-feature-activate {
  margin-top: 8px;
  padding: 10px 18px;
  border-radius: 10px;
  border: none;
  background: #6366f1;
  color: #fff;
  font-weight: 700;
  font-size: 0.88rem;
  cursor: pointer;
}

.admin-customer-health-panel .ch-feature-activate:hover { background: #4f46e5; }

/* ----- Content / sections ----- */
.admin-customer-health-panel .ch-content {
  display: flex;
  flex-direction: column;
  gap: 22px;
}

.admin-customer-health-panel .ch-section {
  position: relative;
}

/* ----- Cards (top row) ----- */
.admin-customer-health-panel .ch-cards-grid {
  display: grid;
  grid-template-columns: repeat(9, minmax(0, 1fr));
  gap: 14px;
}

.admin-customer-health-panel .ch-kpi {
  position: relative;
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 16px 16px 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  min-height: 116px;
  min-width: 0;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
  container-type: inline-size;
  overflow: visible;
}

.admin-customer-health-panel .ch-kpi--status {
  border-top: 3px solid var(--ch-accent, #4caf50);
}

.admin-customer-health-panel .ch-kpi-label {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 0.78rem;
  font-weight: 700;
  color: #475569;
}

.admin-customer-health-panel .ch-kpi--status .ch-kpi-label { color: var(--ch-accent, #4caf50); }

.admin-customer-health-panel .ch-kpi-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--ch-accent, #4caf50);
  flex-shrink: 0;
}

.admin-customer-health-panel .ch-kpi-value {
  font-size: clamp(0.95rem, 11cqi, 1.55rem);
  font-weight: 800;
  letter-spacing: -0.02em;
  color: #0f172a;
  line-height: 1.05;
  min-width: 0;
  max-width: 100%;
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}

.admin-customer-health-panel .ch-kpi--money .ch-kpi-value {
  font-size: clamp(0.82rem, 9.5cqi, 1.28rem);
  letter-spacing: -0.03em;
}

.admin-customer-health-panel .ch-kpi:not(.ch-kpi--status) .ch-kpi-label {
  padding-right: 22px;
}

.admin-customer-health-panel .ch-kpi-foot {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 0.74rem;
  color: #94a3b8;
  margin-top: auto;
}

.admin-customer-health-panel .ch-kpi-foot .ch-kpi-trend { display: inline-flex; align-items: center; }
.admin-customer-health-panel .ch-kpi-foot .ch-kpi-trend svg { width: 13px; height: 13px; }
.admin-customer-health-panel .ch-kpi-foot.is-up { color: #16a34a; }
.admin-customer-health-panel .ch-kpi-foot.is-down { color: #ef4444; }

.admin-customer-health-panel .ch-kpi-corner {
  position: absolute;
  top: 14px;
  right: 14px;
  color: #cbd5e1;
}
.admin-customer-health-panel .ch-kpi-corner svg { width: 16px; height: 16px; }

/* ----- Cards / chart row ----- */
.admin-customer-health-panel .ch-card {
  position: relative;
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 16px;
  padding: 18px 20px;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.admin-customer-health-panel .ch-card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 16px;
}

.admin-customer-health-panel .ch-card-head h3 {
  margin: 0;
  font-size: 1rem;
  font-weight: 800;
  color: #0f172a;
}

.admin-customer-health-panel .ch-charts-row {
  display: grid;
  grid-template-columns: 1fr 1.35fr;
  gap: 18px;
  padding-left: 26px;
  position: relative;
}

.admin-customer-health-panel .ch-charts-row > .ch-chart-card { position: relative; }

/* ----- Donut / distribution ----- */
.admin-customer-health-panel .ch-distribution {
  display: grid;
  grid-template-columns: 150px 1fr;
  gap: 22px;
  align-items: center;
}

.admin-customer-health-panel .ch-donut {
  width: 150px;
  height: 150px;
  border-radius: 50%;
  position: relative;
  background: #e2e8f0;
}

.admin-customer-health-panel .ch-donut::after {
  content: "";
  position: absolute;
  inset: 26px;
  border-radius: 50%;
  background: #fff;
}

.admin-customer-health-panel .ch-distribution-legend {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.admin-customer-health-panel .ch-distribution-legend li {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 0.86rem;
}

.admin-customer-health-panel .ch-legend-dot {
  width: 11px;
  height: 11px;
  border-radius: 50%;
  flex-shrink: 0;
}

.admin-customer-health-panel .ch-legend-label { color: #334155; font-weight: 600; }
.admin-customer-health-panel .ch-legend-value { margin-left: auto; color: #64748b; font-weight: 600; }

/* ----- Trend ----- */
.admin-customer-health-panel .ch-trend {
  position: relative;
  min-height: 200px;
}

.admin-customer-health-panel .ch-trend svg { width: 100%; height: 220px; display: block; overflow: visible; }

.admin-customer-health-panel .ch-trend-empty {
  display: grid;
  place-items: center;
  min-height: 200px;
  text-align: center;
  color: #94a3b8;
  font-size: 0.88rem;
  padding: 0 24px;
}

.admin-customer-health-panel .ch-trend-tooltip {
  position: absolute;
  transform: translate(-50%, -120%);
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 10px;
  padding: 8px 12px;
  box-shadow: 0 8px 24px rgba(15, 23, 42, 0.12);
  pointer-events: none;
  font-size: 0.78rem;
  text-align: center;
  white-space: nowrap;
}

.admin-customer-health-panel .ch-trend-tooltip strong { display: block; font-size: 0.92rem; color: #0f172a; }
.admin-customer-health-panel .ch-trend-tooltip span { color: #94a3b8; }

/* ----- Table ----- */
.admin-customer-health-panel .ch-table-section { position: relative; }

.admin-customer-health-panel .ch-table-card { padding: 18px 0 0; }
.admin-customer-health-panel .ch-table-card .ch-card-head { padding: 0 20px; }

.admin-customer-health-panel .ch-filters {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: 12px;
  padding: 0 20px 16px;
  border-bottom: 1px solid #eef2f6;
}

.admin-customer-health-panel .ch-filter {
  display: flex;
  flex-direction: column;
  gap: 5px;
}

.admin-customer-health-panel .ch-filter > span {
  font-size: 0.72rem;
  font-weight: 600;
  color: #94a3b8;
}

.admin-customer-health-panel .ch-filter select,
.admin-customer-health-panel .ch-ticket-range input {
  border: 1px solid #e2e8f0;
  border-radius: 9px;
  padding: 8px 10px;
  font-size: 0.82rem;
  color: #334155;
  background: #fff;
  min-width: 120px;
}

.admin-customer-health-panel .ch-ticket-range {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.admin-customer-health-panel .ch-ticket-range input { min-width: 64px; width: 70px; }
.admin-customer-health-panel .ch-ticket-sep { color: #94a3b8; }

.admin-customer-health-panel .ch-filter-vip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  user-select: none;
  align-self: center;
  margin-top: 14px;
}

.admin-customer-health-panel .ch-filter-vip input { position: absolute; opacity: 0; width: 0; height: 0; }

.admin-customer-health-panel .ch-vip-switch {
  width: 38px;
  height: 22px;
  border-radius: 999px;
  background: #cbd5e1;
  position: relative;
  transition: background 0.15s;
}

.admin-customer-health-panel .ch-vip-switch::after {
  content: "";
  position: absolute;
  top: 2px;
  left: 2px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #fff;
  transition: transform 0.15s;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.2);
}

.admin-customer-health-panel .ch-filter-vip input:checked + .ch-vip-switch { background: #6366f1; }
.admin-customer-health-panel .ch-filter-vip input:checked + .ch-vip-switch::after { transform: translateX(16px); }
.admin-customer-health-panel .ch-vip-text { font-size: 0.82rem; font-weight: 600; color: #334155; }

.admin-customer-health-panel .ch-clear-filters {
  margin-top: 14px;
  margin-left: auto;
  padding: 8px 14px;
  border-radius: 9px;
  border: 1px solid #e2e8f0;
  background: #fff;
  color: #475569;
  font-size: 0.82rem;
  font-weight: 600;
  cursor: pointer;
}

.admin-customer-health-panel .ch-clear-filters:hover { background: #f8fafc; }

.admin-customer-health-panel .ch-table-wrap { overflow-x: auto; }

.admin-customer-health-panel .ch-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.84rem;
}

.admin-customer-health-panel .ch-table thead th {
  text-align: left;
  padding: 12px 14px;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: none;
  color: #94a3b8;
  background: #fafbfc;
  border-bottom: 1px solid #eef2f6;
  white-space: nowrap;
}

.admin-customer-health-panel .ch-table thead th[data-ch-sort] { cursor: pointer; }
.admin-customer-health-panel .ch-table thead th[data-ch-sort]:hover { color: #475569; }
.admin-customer-health-panel .ch-table .ch-th-vip { text-align: center; }

.admin-customer-health-panel .ch-table tbody td {
  padding: 12px 14px;
  border-bottom: 1px solid #f1f5f9;
  color: #334155;
  vertical-align: middle;
  white-space: nowrap;
}

.admin-customer-health-panel .ch-table tbody tr { cursor: pointer; transition: background 0.12s; }
.admin-customer-health-panel .ch-table tbody tr:hover { background: #f8fafc; }

.admin-customer-health-panel .ch-cust-cell {
  display: flex;
  align-items: center;
  gap: 10px;
}

.admin-customer-health-panel .ch-cust-avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: linear-gradient(135deg, #e0e7ff, #ede9fe);
  color: #4338ca;
  display: grid;
  place-items: center;
  font-size: 0.74rem;
  font-weight: 800;
  flex-shrink: 0;
  overflow: hidden;
}

.admin-customer-health-panel .ch-cust-avatar img { width: 100%; height: 100%; object-fit: cover; }

.admin-customer-health-panel .ch-cust-name { font-weight: 700; color: #0f172a; }
.admin-customer-health-panel .ch-cust-phone { font-size: 0.74rem; color: #94a3b8; }

.admin-customer-health-panel .ch-cell-sub { display: block; font-size: 0.72rem; color: #94a3b8; }

.admin-customer-health-panel .ch-lost-value { color: #ef4444; font-weight: 700; }
.admin-customer-health-panel .ch-lost-value.is-zero { color: #94a3b8; font-weight: 600; }

.admin-customer-health-panel .ch-status-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.74rem;
  font-weight: 700;
}

.admin-customer-health-panel .ch-status-pill::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: currentColor;
}

.admin-customer-health-panel .ch-status-HEALTHY { background: #e7f6e9; color: #2e7d32; }
.admin-customer-health-panel .ch-status-ATTENTION { background: #fff6dd; color: #b88300; }
.admin-customer-health-panel .ch-status-RISK { background: #ffeede; color: #d97316; }
.admin-customer-health-panel .ch-status-LOST { background: #fde8e8; color: #d64545; }
.admin-customer-health-panel .ch-status-INSUFFICIENT_DATA { background: #eef0f2; color: #6b7178; }
.admin-customer-health-panel .ch-status-INACTIVE { background: #e4e6e9; color: #4b5057; }

.admin-customer-health-panel .ch-vip-star {
  background: none;
  border: none;
  cursor: default;
  color: #cbd5e1;
  display: inline-flex;
}
.admin-customer-health-panel .ch-vip-star.is-vip { color: #f5b301; }
.admin-customer-health-panel .ch-vip-star svg { width: 18px; height: 18px; }
.admin-customer-health-panel td.ch-td-vip { text-align: center; }

/* ----- Pagination ----- */
.admin-customer-health-panel .ch-table-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 20px;
  flex-wrap: wrap;
}

.admin-customer-health-panel .ch-pagination-info { font-size: 0.8rem; color: #94a3b8; }

.admin-customer-health-panel .ch-pagination {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.admin-customer-health-panel .ch-page-btn {
  min-width: 32px;
  height: 32px;
  padding: 0 8px;
  border-radius: 8px;
  border: 1px solid #e2e8f0;
  background: #fff;
  color: #475569;
  font-size: 0.82rem;
  font-weight: 600;
  cursor: pointer;
}

.admin-customer-health-panel .ch-page-btn:hover:not(:disabled) { background: #f1f5f9; }
.admin-customer-health-panel .ch-page-btn.is-active { background: #6366f1; color: #fff; border-color: #6366f1; }
.admin-customer-health-panel .ch-page-btn:disabled { opacity: 0.45; cursor: default; }
.admin-customer-health-panel .ch-page-ellipsis { color: #94a3b8; padding: 0 4px; }

/* ----- Drawer ----- */
.admin-customer-health-panel .ch-drawer { position: fixed; inset: 0; z-index: 1200; }
.admin-customer-health-panel .ch-drawer[hidden] { display: none; }

.admin-customer-health-panel .ch-drawer-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 23, 42, 0.28);
}

.admin-customer-health-panel .ch-drawer-panel {
  position: absolute;
  top: 0;
  right: 0;
  height: 100%;
  width: min(380px, 92vw);
  background: #fff;
  box-shadow: -12px 0 40px rgba(15, 23, 42, 0.18);
  display: flex;
  flex-direction: column;
  animation: chDrawerIn 0.2s ease;
}

@keyframes chDrawerIn {
  from { transform: translateX(24px); opacity: 0.4; }
  to { transform: translateX(0); opacity: 1; }
}

.admin-customer-health-panel .ch-drawer-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 18px 20px;
  border-bottom: 1px solid #eef2f6;
}

.admin-customer-health-panel .ch-drawer-id { display: flex; align-items: center; gap: 12px; }

.admin-customer-health-panel .ch-drawer-avatar {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: linear-gradient(135deg, #e0e7ff, #ede9fe);
  color: #4338ca;
  display: grid;
  place-items: center;
  font-weight: 800;
  font-size: 0.95rem;
  flex-shrink: 0;
}

.admin-customer-health-panel .ch-drawer-id strong { display: block; font-size: 1rem; color: #0f172a; }
.admin-customer-health-panel .ch-drawer-since { font-size: 0.76rem; color: #94a3b8; }

.admin-customer-health-panel .ch-drawer-close {
  border: none;
  background: #f1f5f9;
  color: #475569;
  width: 32px;
  height: 32px;
  border-radius: 8px;
  display: grid;
  place-items: center;
  cursor: pointer;
}
.admin-customer-health-panel .ch-drawer-close svg { width: 16px; height: 16px; }

.admin-customer-health-panel .ch-drawer-body {
  padding: 20px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.admin-customer-health-panel .ch-drawer-loading { color: #94a3b8; text-align: center; padding: 40px 0; }

.admin-customer-health-panel .ch-drawer-status-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
}

.admin-customer-health-panel .ch-score-ring {
  --ch-score-color: #ef4444;
  width: 78px;
  height: 78px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  position: relative;
  flex-shrink: 0;
}

.admin-customer-health-panel .ch-score-ring::after {
  content: "";
  position: absolute;
  inset: 7px;
  background: #fff;
  border-radius: 50%;
}

.admin-customer-health-panel .ch-score-inner { position: relative; z-index: 1; text-align: center; line-height: 1; }
.admin-customer-health-panel .ch-score-inner strong { font-size: 1.25rem; font-weight: 800; color: var(--ch-score-color); }
.admin-customer-health-panel .ch-score-inner span { display: block; font-size: 0.62rem; color: #94a3b8; margin-top: 2px; }

.admin-customer-health-panel .ch-drawer-metrics {
  display: flex;
  flex-direction: column;
  gap: 0;
}

.admin-customer-health-panel .ch-drawer-metric {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 11px 0;
  border-bottom: 1px solid #f1f5f9;
  font-size: 0.86rem;
}

.admin-customer-health-panel .ch-drawer-metric span { color: #64748b; }
.admin-customer-health-panel .ch-drawer-metric strong { color: #0f172a; font-weight: 700; }
.admin-customer-health-panel .ch-drawer-metric strong.is-lost { color: #ef4444; }

.admin-customer-health-panel .ch-drawer-history-title {
  font-size: 0.82rem;
  font-weight: 800;
  color: #0f172a;
  margin: 6px 0 0;
}

.admin-customer-health-panel .ch-drawer-history {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0;
}

.admin-customer-health-panel .ch-drawer-history li {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid #f1f5f9;
  font-size: 0.82rem;
}

.admin-customer-health-panel .ch-drawer-history .ch-hist-main { color: #334155; }
.admin-customer-health-panel .ch-drawer-history .ch-hist-date { font-size: 0.72rem; color: #94a3b8; }
.admin-customer-health-panel .ch-drawer-history .ch-hist-amount { color: #0f172a; font-weight: 700; }

.admin-customer-health-panel .ch-drawer-history-empty { color: #94a3b8; font-size: 0.82rem; }

.admin-customer-health-panel .ch-drawer-full-btn {
  margin-top: 6px;
  width: 100%;
  padding: 11px;
  border-radius: 10px;
  border: 1px solid #e2e8f0;
  background: #fff;
  color: #4f46e5;
  font-weight: 700;
  font-size: 0.86rem;
  cursor: pointer;
}

.admin-customer-health-panel .ch-drawer-full-btn:hover { background: #f5f3ff; }

/* ----- Skeleton ----- */
.admin-customer-health-panel .ch-skeleton {
  background: linear-gradient(90deg, #eef2f6 25%, #f8fafc 37%, #eef2f6 63%);
  background-size: 400% 100%;
  animation: chShimmer 1.3s ease infinite;
  border-radius: 6px;
  color: transparent !important;
}

@keyframes chShimmer {
  0% { background-position: 100% 0; }
  100% { background-position: -100% 0; }
}

.admin-customer-health-panel .ch-table-empty td {
  text-align: center;
  color: #94a3b8;
  padding: 40px 14px;
}

/* ----- Responsive ----- */
@media (max-width: 1500px) {
  .admin-customer-health-panel .ch-cards-grid { grid-template-columns: repeat(5, 1fr); }
}

@media (max-width: 1280px) {
  .admin-customer-health-panel .ch-cards-grid { grid-template-columns: repeat(4, 1fr); }
}

@media (max-width: 1024px) {
  .admin-customer-health-panel .ch-charts-row { grid-template-columns: 1fr; }
  .admin-customer-health-panel .ch-cards-grid { grid-template-columns: repeat(3, 1fr); }
}

@media (max-width: 760px) {
  .admin-customer-health-panel .ch-shell { padding: 18px 16px 32px; }
  .admin-customer-health-panel .ch-cards-grid { grid-template-columns: repeat(2, 1fr); }
  .admin-customer-health-panel .ch-distribution { grid-template-columns: 1fr; justify-items: center; }
}